Official Document

Ampm1 Terms and Conditions – Official Platform Usage Guide

Please read these terms and conditions carefully before using the ampm1 platform. By registering or using any ampm1 service, you agree to comply with all terms stated herein.

Updated: 1 January 2026
Language: English
Version: 3.2
Key Summary

Key Things You Need to Know

Six key points from ampm1's Terms and Conditions that every player should understand before getting started.

Age & Identity Eligibility

Only players aged 18 and above are permitted to register and play at ampm1. The KYC process must be completed to verify identity before the first withdrawal is processed.

Deposits & Withdrawals

The minimum deposit is MYR 10. All withdrawals are processed within 5–15 minutes via DuitNow, FPX, Touch 'n Go, and Boost. The same name must be used for both deposit and withdrawal methods.

Bonus & Promotion Terms

All bonuses are subject to the rollover requirements stated in each offer. Bonuses cannot be combined unless otherwise stated. Bonus abuse will result in account suspension.

Account Security

Each player may only hold one account. Sharing accounts, using a VPN to bypass regional restrictions, or engaging in fraudulent activity is strictly prohibited and may result in permanent account closure.

Game Usage

All games in the ampm1 lobby are for entertainment purposes. The use of automated software, bots, or exploit systems to gain an unfair advantage is prohibited and may result in account suspension.

Responsible Gaming

Ampm1 provides self-control tools including deposit limits, loss limits, and the option to take a break from the platform. Players are encouraged to use these tools to keep gaming enjoyable and in check.

Last updated: 1 January 2026

This Terms and Conditions document is a legally binding agreement between you ("Player") and ampm1 ("Platform"). By registering an account or using any ampm1 service, you confirm that you have read, understood, and agreed to be bound by all terms stated below.

1. Definitions & Interpretation

In this Terms and Conditions document, the following words carry the meanings stated here unless the context requires otherwise:

  • "Platform" refers to the ampm1.app website along with all mobile applications, software, and services provided by ampm1.
  • "Player" refers to any individual who has registered an account and uses ampm1 services.
  • "Account" refers to a player account officially registered on the ampm1 platform.
  • "Funds" refers to funds deposited, won, or held in a player's account on the ampm1 platform.
  • "Bonus" refers to any promotional credits, free spins, cashback, or any other form of incentive granted by ampm1 to players.
  • "KYC" refers to the Know Your Customer (KYC) process involving the verification of a player's identity and age.

2. Registration Eligibility

To register and use ampm1 services, you must meet all of the following eligibility requirements:

2.1 Age Requirement

You must be at least 18 years of age at the time of registration. ampm1 takes seriously its responsibility to prevent minors from accessing the platform. All new players are required to complete the KYC process before their first withdrawal can be processed. ampm1 reserves the right to request additional verification documents at any time if there is doubt regarding a player's age or identity.

2.2 Location & Region

Ampm1 services are available to players in Malaysia. It is your own responsibility to ensure that your use of the ampm1 platform complies with the local laws applicable in your area of residence. ampm1 is not responsible for any violation of local laws committed by players.

2.3 One Account Per Player

Each player is permitted to hold only one active account at ampm1. Registering multiple accounts using the same name, the same identity card number, the same phone number, the same email address, or the same banking information is strictly prohibited. Violation of this rule will result in all related accounts being closed and all funds within them being forfeited.

3. Account Management

3.1 Account Security

You are fully responsible for maintaining the confidentiality of your account login details, including your username and password. ampm1 recommends using a strong, unique password and not sharing your account information with anyone. If you suspect unauthorized access to your account, please contact the ampm1 support team immediately.

3.2 Accuracy of Information

All information you provide during registration and the KYC process must be accurate, complete, and up to date. ampm1 reserves the right to suspend or terminate an account if the information provided is found to be inaccurate or misleading. Any changes to personal information must be reported to the ampm1 support team for updating.

3.3 KYC Process

The ampm1 KYC process requires players to submit the following documents:

  • A clear copy of your Malaysian identity card (MyKad) — front and back
  • Recent proof of address (utility bill or bank statement not older than three months)
  • Active bank account details in the player's own name

These documents must be submitted before your first withdrawal can be processed. KYC processing typically takes between one and two business days.

4. Deposits & Withdrawals

4.1 Deposit Methods & Limits

Payment Methods Minimum Deposit Processing Time
DuitNow / FPX MYR 10 Instant
Touch 'n Go eWallet MYR 10 Instant
Boost MYR 10 Instant
Standard Bank Transfer MYR 50 1–3 hours

4.2 Withdrawal Requirements

The minimum withdrawal is MYR 30 for all payment methods. Withdrawals are processed within 5 to 15 minutes for e-wallet and DuitNow methods, while standard bank transfers take between one and three hours depending on bank operating hours. The withdrawal recipient name must match the name of the ampm1 account holder who has completed the KYC process.

4.3 Additional Verification

Ampm1 reserves the right to request additional verification before processing withdrawals that exceed certain limits or in situations where unusual account activity is detected. This is a security measure to protect player funds and ensure compliance with relevant legal requirements.

Ampm1 is not responsible for processing delays caused by third parties such as banks or e-wallet providers. If your withdrawal takes longer than expected, please contact our support team with your transaction reference number.

5. Bonuses & Promotions

5.1 General Bonus Terms

All bonuses and promotions offered by ampm1 are subject to rollover requirements (wagering requirements) stated in each promotional offer. Players must fulfill the rollover requirements before any bonus funds or wins derived from bonuses can be withdrawn. The standard rollover requirement for the welcome bonus is 10x the bonus amount received unless otherwise stated.

5.2 Bonus Abuse Prohibition

Ampm1 uses an advanced detection system to identify abnormal betting patterns or bonus abuse. The following activities are considered bonus abuse and will result in bonus cancellation and possible account termination:

  • Hedge betting using multiple accounts to guarantee wins without risk
  • Placing low-risk bets systematically solely to fulfill rollover requirements
  • Using multiple accounts to claim the same bonus more than once
  • Providing false information to qualify for bonus eligibility

5.3 Bonus Validity Period

All bonuses have a validity period stated in their respective promotion terms. Bonuses not used within the specified period will expire automatically and cannot be recovered. ampm1 reserves the right to cancel or modify the terms of any promotion at any time with reasonable notice.

6. Game Rules

All games available in the ampm1 lobby — including online slots, live dealer, sports betting, and lottery — have specific rules accessible directly within each game's interface. Players are responsible for understanding the rules of each game before playing.

The RTP (Return to Player) value for each game is displayed transparently in the game information. Wins are calculated based on RNG (Random Number Generator) results verified by independent auditing bodies. ampm1 cannot influence or alter game outcomes once a session has begun.

In the event of a technical disruption during a game session, ampm1 will use server records to determine the valid outcome. If the outcome cannot be determined, the relevant wager will be returned to the player.

7. Prohibited Activities

The following activities are strictly prohibited on the ampm1 platform and will result in account termination and legal action where necessary:

  • Using automated software, bots, or any third-party tools to play or interact with the platform
  • Collusion between players to gain an unfair advantage in live games
  • Any form of money laundering using the ampm1 platform
  • Using a VPN, proxy, or any other method to conceal your actual location in order to bypass regional restrictions
  • Threatening, abusing, or behaving rudely toward ampm1 customer support staff
  • Exploiting any bugs or technical vulnerabilities in the platform to gain a financial advantage

Ampm1 cooperates with relevant authorities in combating money laundering and the financing of illegal activities. All transactions are monitored and reported in accordance with applicable legal requirements.

8. Account Termination

8.1 Termination by Player

Players may request to close their account at any time by contacting the ampm1 support team. Before the account closure is processed, all eligible remaining funds will be returned to the player once all rollover requirements are met and the KYC process is complete. Closed accounts cannot be reopened.

8.2 Termination by ampm1

Ampm1 reserves the right to suspend or terminate any account without prior notice if there is a violation of these Terms and Conditions, fraudulent activity, or a threat to the security of the platform and other players. In cases of serious violations, ampm1 reserves the right to forfeit all funds in the account concerned.

9. Limitation of Liability

Ampm1 is not responsible for any financial losses incurred by players as a result of gambling activities on this platform. Players acknowledge that gambling involves the risk of losing money and that the decision to play is entirely their own choice and responsibility.

Ampm1's liability under all circumstances is limited to the amount of funds held in the player's active account at that time. ampm1 is not responsible for any indirect losses, incidental losses, or loss of anticipated profits.

10. Privacy Policy

The collection, use, and protection of your personal data is governed by ampm1 Privacy Policy which forms part of these Terms and Conditions. By using the ampm1 platform, you agree to the terms of that Privacy Policy. ampm1 uses 256-bit SSL encryption to protect all data transmitted between your device and ampm1 servers.

11. Amendments to Terms

Ampm1 reserves the right to amend, add to, or remove any part of these Terms and Conditions at any time. Material amendments will be communicated to players via an in-platform notice at least seven days before the amendments take effect. Continued use of the ampm1 platform after the effective date of any amendment is deemed acceptance of the revised terms.

Players are responsible for reviewing these Terms and Conditions periodically to stay informed of the latest version. The most recent update date will always be displayed at the top of this document.

12. Contact Us

If you have any questions about these Terms and Conditions or need further clarification on any provision, the ampm1 support team is available 24 hours a day, 7 days a week via live chat on the platform.

You may also refer to the FAQ us for answers to the most frequently asked questions. For issues related to responsible gaming or self-control, please visit the Responsible Gaming us.

Have You Read & Understood Our Terms?

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